06-10-2019
11:34 AM
So I woke up to a cancelled non stop flight home and a text saying I was rebooked to an earlier flight. Original flight at 625am. It got cancelled due to maintenance so we got bumped to a 6am flight. I was told this was an accommodation. This was far from it. The flight was Earlier so what if I missed the flight? I Had to rush to make the flight Had to deal with multiple southwest employees and a supervisor that told me he can’t compensate me even with a food voucher when we had a 3 flight itinerary starting at 605am and not getting home until 4pm Being in 4 airports in 1 day totaling a 9 hour travel day (not including having to be forced to rush to the airport or drive time) Multiple rude employee encounters. 1 lady even rolled her eyes at me and sighed* when I was asking questions I was offered a $125 voucher for my companion and myself (the cost of the original flight). Is this how they value an A-List preferred customer? Does anyone know how much more I can actually get compensated? I was once given $200 for a 3 hour delay. This situation was technically an 8 hour delay with 3 different flight, 4 airports, rude employees, and not even a single food voucher given.
... View more