Hi @ag4596,
This is a known issue, and our Technology Team is working to address it. A fix was implemented in June, and it significantly reduced the number of cases we saw of this happening per day. We're taking closer looks at the incidents that continue to occur - I've shared screenshots of yours in particular to hopefully help diagnose the cause. Very sorry for the inconvenience, and thank you for taking time to post so we can put the info to use!
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