We experienced this first hand on Monday. A gate attendant in Nashville announced acitive duty. My husband walked up with his ID in hand. He was told “I didn’t call B group yet”. My husband was berry angry saying he is not allowed to travel in uniform. The gate attendant shrugged his shoulders. Then to make it worse, the next time he called active duty in uniform, he loudly said IN UNIFORM, making a point to stress it which further embarrassed my husband. What a horrible experience. Southwest is now on our “no fly” list. Stop making it about PR and actually show that you respect our active duty members.
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