04-24-2024
04:01 AM
Try disabling any pop-up blockers in the settings of Safari, Chrome or Edge (whichever one your phone uses to connect to southwest wifi. Additionally my phone had Guardio - a pop-up blocker/unsafe website utility on it. I couldn't access the wifi on Southwest. Then on Alaska airlines a few days later I continued to have the exact same issue. I uninstalled Guardio and it felt like my phone was getting further along in the process than before. I then cleared my browsing history and everything started working.
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03-16-2024
03:46 PM
03-16-2024
03:46 PM
Here it is again! I just installed a new WiFi network at home - I tried to select it to connect to it - and here is SouthwestWifi jumping up to take the password from the WiFi I’m trying to connect to (I never tapped on to connect to SouthwestWifi - SouthwestWifi is not even an option of a network to connect to from Wi-Fi’s available - it simply buts in and steals password entry.
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08-01-2023
06:28 AM
For several years I had send my Android tablet to watch movies. But just recently I couldn’t watch them. Error message said I needed to upgrade the operating system. I checked and I had already upgraded. Then on the next flight I STILL could not watch movies. I have a flight in 3 weeks and wonder if I should bring my laptop (too heavy) or invest in a new non-Android tablet.
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07-23-2022
08:56 PM
07-23-2022
08:56 PM
Still having the same problem. Clearing browser cache did not resolve.
I'm on a new Macbook. Purchased Internet, used internet (which was awesome flying to Hawaii) but now I want to get back to the movies. Have tried southwestwifi.com and getconnected.southwestwifi.com but they just direct me to https://www.southwest.com/inflight-entertainment-portal/
I've disconnected from the wifi network, turned off wifi and back on. I tried using Safari which I had not used during my internet access and it has the same issue. Going to turn my laptop off, have a drink and try again later.
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04-26-2022
09:30 PM
04-26-2022
09:30 PM
No link between computers and economic return. The 1950s had higher wages.
Read a magazine. I learned hard way.
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Hi All,
We have published an update to the app to resolve this issue. Please look for version 7.2.50 in the App Store.
Thanks,
Mark
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