07-10-2019
07:51 PM
07-10-2019
07:51 PM
I had the same question and problem. I had a flight from San Diego to Sacramento in the morning (6:25AM) had checked in 24 hours in advance no problem and received an A-37 boarding pass. I then attempted to check into my return flight which was for 5:30PM the same day and all that kept showing up was my morning flight and boarding pass. I called Southwest to be told it was a 15 minute wait so I agreed to a call back in the same amount of time. I then exited my screen and resubmitted the information - about 5 minutes after trying and attempting to call Southwest and low and behold I had a check in for the 5:30 PM flight, but now was a B-19 boarding pass of course because of the time that had passed. When the service representative called me back he said sometimes it never recognizes the second flight and it won't work until you complete your outbound flight. I asked if it would have been better to have a separate confirmation number and he agreed it would have been cleaner. Will keep that in mind if I ever have to do this again. Southwest should think about how to clean this up. This did NOT have a connecting flight by the way.
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