Here is the response I received using "Contact Us". Unfortunately, it merely regurgitates the policy from the website and is quiet useless in addressing my specific questions. Dear kevin, We certainly thank you for being proactive in contacting us to inquire about our policies. We appreciate the opportunity to respond. Our bags fly free policy allows each ticketed Customer to check two pieces of baggage at no additional charge (size and weight limitations apply). Customers may substitute certain types of sporting equipment for one of the two free pieces of checked baggage. If the item exceeds 50 pounds in weight or 62 inches in size (outside length plus height plus width), excess weight and size charges may apply. We also have packing requirements for certain types of equipment. We will accept Kayaks (other than a sea kayak) as checked baggage for a $75.00 each way charge. The paddle(s) must be secure. For information about how to pack sporting equipment, click here and select “Sports Equipment” from the menu options. We appreciate your business, and hope you have a great day! Sincerely, Nichole, Southwest Airlines The file reference number for your email is 2304533642155.
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