07-23-2019
11:08 AM
Hi, all, my first post here. Has anyone else had issues lately with the TSA either cutting off TSA-compliant locks, or failing to replace them? On Southwest, we always check our luggage and we've had locks removed or missing (we don't know which) on the last four trips. We didn't have the "note" in our suitcases that they were searched, either. It's also not as if we had anything unusual in those bags. In most of the cases, the lock was removed from one bag among two or three. On our last trip this weekend, one lock was taken on the way out and the other on the way back. Argh. Or, has there been a change in Southwest policy on the locks being permitted, and WN employees removing them? It's just troubling. And expensive replacing the locks. Thanks. --KVH
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