I cant remember if it was a discretionary update or not. maybe it was. either way, i guess the mobile site will have to be the solution! I was hoping the mobile team could know about this, as I am surely not alone. I will accept this as a solution!
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Hi, the southwest app mobile team committed a huge no-no in the software development world. Recently, I updated the southwest app via the apple app store, which happily let me download the app, only for me to find out my OS was not supported. ("We've retired this version to the hangar, please update the app in the app store" - I go to the app store, and I definitely have the newest version, that was updated July 17th, 2019) Southwest should *not* have submitted to the app store claiming it supports iOS 10.3.3, if it actually does not. This way, apple could have given me a warning (this app does not support your OS), and give me the option to stay on an older version of the app. Imagine my dismay when I updated the app at the airport, just to find out I could not load my boarding pass. Yes,I understand I can update my iOS, but obviously I could not do this at the airport. Either way, this should not be a requirement for me to use the southwest app. I have very good reasons to need to stay on iOS 10.3, and it is now impossible for me to use the southwest app on my older iphone. I'd imagine I am not alone here. There are a fair amount of older iphone users that are on an iphone 5 or 6, which are stuck on an older iOS for a variety of reasons. This should not be a reason for us to be inconvenienced at the airport.
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