08-13-2019
04:00 PM
08-13-2019
04:00 PM
I am an exclusive Southwest traveler. Until my trip this month I have not had problems with the animals. On my flight Tampa to Denver on July 28. There was a cat onboard. Even though it was in a kennel, I must have been seated near it. I had a severe allergy and asthma attack. I am allergic to cats and dogs. On my return trip, flight 1852 August 12, there was an ESA on the flight. It was a dog (not in a kennel). The passenger had it on a leash until she scanned her boarding pass. The agent could see that she had taken it off the leash. She sat with it in her lap, unrestrained. This is against SW policy but was not enforced. I have a suggestion for SW. Since planes were designed with people, not animals, in mind; those traveling with animals be required to sit in the rear of the plane. I don't think the attendants make note of where the animals are. Someone who is allergic can sit very near an animal without knowing. In the future I will ask if there are animals confirmed. Unless the attendants take charge of the situation, how can they assist those with allergies. If they are restricted to a certain area of the plane, it will be easier for the attendants to know where they are. There is more consideration for the animals traveling (mostly free) than those who have paid for tickets and keep the airline running. Southwest, please do something about this so I can keep traveling on your airline.
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