@SM7 wrote: Southwest Business Select & A-List preferred status is a joke. I've been an A-List member for 15+ yrs & an A-List Preferred for couple yrs & have flown on Business Select quite a few times. Southwest couldn't care less, they are like.... thank you for your money & being a suc*ker. Business Select and A List get you only two things: A better boarding spot and likely an aisle or windows seat in the front of the plane. I guess A-List preferred and Business Select get you more RR points/$ spent. Give it a break.
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@theflightman wrote: Wouldn't SW be better off giving me the seat on the earlier flight and then possibly selling my now empty seat of the full later flight? Because the fares vary in price on Southwest’s scale they would have an issue with people buying the lowest price which for them can be much lower, and substituting for a higher price flight. They also want to save those spots for A-list or last minute business select purchases as a priority. Specifically trading you from a full flight to one with open seats - hard to say. Both flights at the time were probably priced at business select or anytime fares only. It seems like the airline would benefit from shifting you but we don’t know what they were expecting for A-list or BS fare at the last minute. Unless you hang around that other flight you don’t know what they actually ended up departing with. Next time wander down the concourse and try again, you might get a different answer from another person, or as things change until the last minute on the earlier flight. They may be more likely to put you on it towards departure time for even money if the seats are still empty then as opposed to 1-2 hours before.
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