It ILLEGAL for southwest to force you to check your CPAP MACHINE. They forced me to lose my spot in line and check medical equipment. Elise at check in hasn’t been properly trained to understand that it’s against the law to do what she did. I am considering legal action against southwest for this blatant disregard for the law 14 CFR Part 382 which gives those who are considers disabled with medical devices the right to have their medical equipment available to them. This is a sad moment that proved they not only don’t have basic training, they are willing to deliberately break the law and treat their customers like 3rd class citizens.
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