10-14-2019
09:35 AM
10-14-2019
09:35 AM
Why didn't you try booking the flight online? And I'm confused: were you trying to book the flight with points, or with a credit card? Assuming with points, and assuming you had enough points to cover the flight, you would only need your CC to pay the $5.60 security fee. I also don't understand how you can have 4 pending charges and 9 pending charges. Wouldn't they all be from Southwest? So 13 pending charges of $5.60? Something isn't adding up here - so you are telling us that they tried to charge your card 13 different times to pay for a flight? --Jessica
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