10-18-2019
11:39 AM
10-18-2019
11:39 AM
This is a frequent issue on the ATLANTA TO JACKSONVILLE run. My suggestion would be to take the beverage order before take off as you customarily are sitting on a non-active tarp waitinf to get onto a runway in Atlanta or just offer small bottled water. IT'S NOT THAT HARD SOUTHWEST. Don't need snotty remarks by flight attendants about how short the flight is!
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10-18-2019
11:34 AM
10-18-2019
11:34 AM
I find the increase from $110,000 to $125,000 spend an unusually high jump. Perhaps a more acceptable compromise would be a combination of PAID flights and annaul spend. We love the entire RR program but have been plagued with cancellations when reaching destination cities in time for international flights and ship boardings putting vacations in jeapardy. I now question the reliability of SWA as it has happened to us twice requiring scheduling with other airlines on the day of travel. For years I chose SWA over other carriers and was inconvienced with stop overs just to qualify for the Companion benefit. Now that I don't travel weekly and rely on the yearly spend, I feel I am being penalized.
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