01-14-2020
05:56 AM
01-14-2020
05:56 AM
Yup...total scam. I spent over $1k in the first three months and Chase/Southwest refused to honor the promo (40,000 points). Numerous phone calls. No help. Each company blaming the other. Eventually cancelled it and ate the $100 annual fee. It's all over the internet. Stay away from Chase...totally worthless company.
... View more
10-23-2019
10:44 AM
10-23-2019
10:44 AM
I applied by a paper form that arrived via USPS mail...not online. Terms were fully understood when I signed up...and fully changed by Chase after the fact. Also...where did the "Problem Solved" tag come from on the original post? Nothing is solved. This will continue to be a problem for myself many others that fall for this this scam. If you have to keep repeating the justification over & over...at some point you must realize the problem is not with we (the customers). Its not any sort of "clarical error" or "misunderstanding" on our behalf. Chase is deliberately screwing Southwest customers thru their credit card application process. Period. Quit trying to blame it on confusion or fine print. All I can do is spread the word and hope other LUVers don't get baited into this ridiculous credit card offer. Here's your screen shot... Greatest offer of all time!
... View more
10-21-2019
02:46 PM
10-21-2019
02:46 PM
So after waiting for seven months for my points to appear...I contacted both Southwest and Chase to find out what the hold-up was. I am planning some vacation flights this winter and was looking forward to using these points. Of course I got passed back and forth, and both companies were finger-pointing at each other...telling me to call the other. After numerous emails and phone calls with both Southwest and Chase, I finally found a phone rep at Chase that told my I did not meet the purchase requirement of $2000 in the first three months, so I would not be getting my 60,000 reward points. I informed her I did not sign up for a 60,000 point bonus. It was 40,000 points and I had to spend only $1000 in the first three months....which I had done. I read off my first three statement totals proving that. About this time is when I Googled "Southwest Chase Scam" and **bleep** near broke the internet! Seems I'm not alone. Long story short...I have cancelled the Chase Southwest card, and it is now cut into pieces and lying in my trash can (where it belongs). So if you think this sign-up bonus is a good deal...save yourself a huge hassle. Get the Capital One Venture card. It does the same thing without all the b.s.
... View more