@chgoflyer wrote: Do you mean Chrome? Browser issues like this can often be fixed by deleting your cookies and/or clearing your cache. In addition to that Chrome will autofil passwords with those you have used in the past (it saves them). That means that it OVERWRITES the password you typed in and uses the one in memory. If you've changed your password, it may be using an old passord. I've had that happen more then once. To fix the issue in Chrome go to settings, autofill, passwords and find the site (in this case Southwest) and delete the password. Then log on again by typing in your password.
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