11-30-2019
10:39 PM
I've never heard Southwest paying out any reimbursement at the airport, it's always a matter of saving receipts for essential items that must be purchased immediately such as a toothbrush and perhaps a change of clothes, then submitting a claim for reimbursement of those expenses. Southwest's contract of carriage does limit their liability to $3500 unless you declare and purchase coverage for extra value. I do not see any indication of reimbursement for purchasing essentials counting against the $3500 limit, but again, that reimbursement is for essential purchases, not an additional $1500 worth of stuff that you would like to replace. --TheMiddleSeat
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