12-02-2019
09:32 PM
12-02-2019
09:32 PM
The worst boarding and sitting arrangement or lack of I ever experienced in any airline. A third world airline had done better than this. The group boarding and open sit policy is similar to a jungle rule, I thought that I live in a civilized society, but this jungle rule proved me wrong. I just flew to Florida from San Diego and back with my family in separate seats because of the jungle rule. I once flew to Baltimore with my family knowing that we will be in different seat because it was a late booking, but United Airline re-adjusted our sitting arrangement to be together. We booked our flight to Florida 5 months in advance but Sothwest manage to sit us separately. Lesson learned I WILL NOT FLY SOUTHWEST again,
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