12-27-2019
12:41 AM
12-27-2019
12:41 AM
I was a passenger on flight 2290 from Phoenix to Baltimore. Due to a diversion due to a crew medical emergency, the plane was severely delayed resulting in a missed connection, while I was able to get the gate agent to change the flight to one that would make my follow on military itinerary with another airline work, I still encountered a severe disruption of travel plans and ended up eating the cost for lodging at my original Southwest destination (Norfolk). I ended up sleeping on a bench in the airport at BWI. Is there any compensation that can be made in this situation with regards to air miles or anything like that?
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