01-08-2020
12:05 AM
Hello there We also experienced the same in our flight from Vegas to San Francisco. When we checked in to our next flight we noticed that our two luggage had no more padlocks and we had no more time to complain to southwest. As of this posting, we are still at the airport waiting for the next flight. We are not aware of what happened to the baggage. I think, if the TSA do the checking, they must inform the passenger or the airline company about the matter. In this case I believe Southwest must escalate the issue to the TSA. We are worried about this. Our bags were checked in to the next flight without any locks. Thank you.
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