Customer service/Reservations agent Danielle, employee #47, from Albuquerque saved my nerves and stress levels today. She accomodated me with flights to be with my mother who is now in end of life care. Wonderful to experience such a kind and helpful human on the other end of the phone. Danielle today and Southwest for the last 5 years have been amazingly helpful with my flights back and forth for my mothers care. Thank you Danielle for your exceptional service today!
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