@taylorymt3 Sorry to hear your bag was damaged on your flight. Did you file a damaged bag report at the baggage service office when you discovered your bag was busted open? If not I recommend doing that asap as you have 4 hours from the flights arrival to file the report. If you filed the report there is a link on the paper they gave you to communicate with Southwest I recommend going to that site and you can send southwest a message with an attachment of receipts of damaged items you would like them to consider for reimbursement. I would also include pictures of the damage. They will respond within 30 days but it's usually much faster. -Blake
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