In 2018 I earned a companion pass. In 2019 I became the receipt of my husband's companion pass. I had to cancel some expensive flights in 2018, so accrued over $1400 in SW Travel Funds. Because I was someone's companion in 2019 I didn't need to use the credit and therefore let it expire. Has anyone been successful in getting SW to extend/renew the full amount of expried funds? I feel like being a loyal customer cost me dearly....$1400 to be exact.
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