01-20-2020
05:01 PM
I appreciate replies to my last three flights being cancelled ... where my frustration lies is that when Southwest post these flights months in advance they should be positive that the max are going to be up and running .. I feel that they should not even have these flights available until they know the max are good to go because the public is basing their vacations ...work trips ect on these times..once you book you are bound to southwest to reschedule or keep a credit..i just feel it is not right to offer flights that you know already may not be available...i understand it comes down to the bottom dollar and they stand to lose a lot of money if they have to cut their flights at the beginning..but in the long run they will lose customers for all these inconveniences..i feel it is like booking an event at a place and the owner knows it will be closing its doors but still take yout deposit
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01-19-2020
10:34 PM
My last 3 flights have been cancelled but not at the last minute like you..and the last one they did the same thing..a 3 hour and 45 min trip was changed to 9 hrs.. I do believe it has to do with the grounding of the max..someone had mention the max will not be available until June 6th so my flight using that plane should not have been an option ...l call to speak to someone they were not very sympathetic if they do have to cancel flights they should at least give us one that's comparable to the ones they cancelled on us I hope they can straighten this out in the future because if not I'm going to start looking at other airlines this has been happening much too much
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01-19-2020
09:51 PM
I believe the travel funds are good up to one year from the original booking...
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01-19-2020
09:49 PM
Obviously i meant to write last three flights cancelled..i should have used spell check..lol
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01-19-2020
09:40 PM
Hello..i am new to this ..Welcome to everyone I just want to know if anyone else is having problems with flights they're booking in advance and having them canceled. the last three trips I've had they have cancelled my flights..when they canceled this last one they changed me from 3 hour 45 minute total flight to 9 hours and 15 minutes. I actually have to fly out the night before and book a hotel room because I hsve a meeting already scheduled and would get in too late.. it is becoming very frustrating I know they have grounded some of the Planes.. they shouldn't be putting those flights up if they're not sure they're going to be available.. I've always liked Southwest but I'm starting to get frustrated with it has anyone else been having this issue
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