I fly multiple airlines constantly. Why is the internet experience on Southwest so bad? It’s been like this for years now. I understand that I am not allowed to stream HD Netflix movies, but I can’t even surf the Internet at a decent speed. Every flight there is seemingly spotty and interrupted internet service. Instead of some blanket statement about how “We are always improving our online capability.”...why doesn’t southwest invest in some better hardware equipment? This is purely a hardware issue and not a software issue. This CAN BE correct by investing properly by Southwest. I am unsure how much longer I can travel with Southwest given this terrible connectivity. It’s the year 2020. Get with it Southwest!
... View more
