I definitely understand the frustration. My biggest issue would be that of price because it doesn't seem to reflect that of a low cost airline. Now a lot of that is due to higher fuel costs right now, so I can give a little slack. As far as the delays and cancelations, all airlines are being affected by weather, pilot/staff shortages, among other things. So, Southwest isn't the only one affected here. Don't forget we're still on our way out of a pandemic. People are still getting sick, so there's going to be callouts.
As far as " Other airlines offer a wider range of nonstop flights and red eye flights! " I will definitely agree with you on the redeye flights and hopefully they're in Southwest's future. As for the nonstop flights, that is true to a degree, but really only if you include long-haul and the regionals (SkyWest, Envoy Air, ExpressJet, etc). Comparing just the domestic mainline networks, Southwest has more airports with more service than most of the legacy carriers. American has the most number of hubs at 10, which means for the most part, on a legacy carrier, you're not going to have service to more than 10 airports unless it's from their hub (American - 10 hubs; Delta - 9 hubs; United - 7 hubs). On Southwest, you can get service to at least 10 airports from a whopping 50 airports! Now some of these are on a more seasonal basis, but that's still a lot of airports with at least 10 nonstop destinations on Southwest. And there's even a lot with service to 8 or 9 airports, not to mention, Southwest has the most nonstop service to Cancun and San Jose del Cabo in Mexico.
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