03-13-2020
04:02 PM
03-13-2020
04:02 PM
My Disney trip was supposed to be 3/27, obviously that’s not happening. Wanted to change my flight but because I used $120 travel funds toward my $1300 flights for my family, I can’t move my trip out past 9/16. I scheduled these flights in February! My travel funds had a 9/16 expiration date. Has Southwest heard of the issues shutting down the whole country?? Are they really going to make it difficult for their customers who use them for every trip year after year? If so, I will never issue Southwest again. If this is the face Southwest wants to show, congratulations. I just want to be able to rebook my Disney trip with my 4 year old son, this year. Watch the news Southwest. Trying using some compassion.
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