I think the idea of leaving a sanitizing packet on each tray is an excellent one too. I always bring my own but due to the shortage I am concerned I may not have any the next time. I agree with billymariani on the current policy. Prior to this epidemic, Southwest's policy to change flights with no fees along with 2 free bags has always been what makes them stand above the rest. However, I too, purchased my tickets over 4 1/2 months ago for spring break at exorbitant rate. I thought that if my cruise was cancelled I could use the credit when I purchase my next flight in November. For me this is one month before we would fly. If you really want to stand above the rest, give us the option to use our credit when we really want to use it. Some of us shouldn't be flying during this time and your policy needs to reflect this.
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