We are retired, in our mid- 60's and have a flight scheduled in May. The coronavirus continues to ramp up. It is appreciated that SWA has increased their disinfecting, however, between flights should include a fogging and not just "tidying up". At our age we are concerned about flying due to the virus and may cancel our flights. We originally booked Aug 23, 2019 (long before the virus) and if we cancel, the travel funds would have to be used by the expiration date of Aug 23, 2020. With the slope of the virus outbreak increasing, we would not plan casual air travel for quite a while. I would ask, as may others have, that there is more flexibility in extending the travel funds end date, for a full year past expiration. It's a win-win: SWA keeps customers, loses no initial money and the customers feel reassured that their hard earned money is not lost. FYI - SWA is our preferred airline because of the friendly service and flexibility. Thank you in advance.
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