@garcjesu wrote: So I too sent an email to Southwest just now. This is what I told them. Hi! So this year I have earned the companion pass, and I have noticed that you guys extended the expiration date until June 30th of 2021, however, I still haven't traveled because of Covid and it looks like we are back in quarantine, at least in CA. It is already August and travel is still being altered by many states by forcing us travelers to self quarantine for 2 weeks in their state, which means we cannot do anything there. As a loyal customer and a Companion pass holder, I believe what is fair is that the pass should be extended all the way through next year as well, just like the A-list status. I am disappointed that you guys only extended it through June 30th. Another thing; if we earn the companion pass, through points, is it only going to be for the rest of the 6 months of 2021? Or is it going to follow through June 30th, 2022? It wouldn't make any sense if we only "earned" until December 31st of 2021, since we are owed the first half of the year. I have worked way too hard to earn the companion pass for this year and for the following year for it to have been a waste of my loyal time. What is fair is if you guys extended our Companion pass until the end of 2021, and if we have earned the companion pass for next year, have it expire the last day of 2022. Please get back at me and please forward this to the board of directors as this needs to be heard from me and everyone that have worked super hard to be loyal to Southwest, and support them as our ONLY airline to fly with. Southwest has always been a great company with great customer service, so I am sure they will do the right thing when it comes to being fair with their loyal customers. As of now if you earned the companion pass this year you will have the rest of the this year to use your pass as well as all of 2021. If you earned your pass in 2019 you have until the end of June 2021 to use your companion pass. With the virus ongoing more changes could be made so keep an eye on your email for any updates that may be made.
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