03-19-2020
01:55 PM
03-19-2020
01:55 PM
Hi. We booked a flight on January 2, 2020 for May 16- May 24 2020 and will now most likely need to cancel due to all the traveling restrictions - all out of our control. Given this unique situation, wouldn't it be fair to waive the travel fund expiration dates for those affected by this? I need to reschedule my trip but can not travel prior to 1/2/21. Do you know if there is any talk about accomodating customers in this situation? Also, if we were to rebook, if I reschedule my flight to 1/1-1/9 would I be able to apply my funds since part of the new date includes the expiration date. Please advise as soon as you possibly can as I need to make decisions. Thank you and be safe!
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