03-20-2020
09:33 AM
03-20-2020
09:33 AM
Even tough SW is extending flight dates they are not doing anything for Group travel. I understand the policy for group travel,however in our group of 10 ,9 are over 70 and have concerns. Our original flight cost was $316. per person., that same flight today on the days we scheduled fly is 198 round trip. As a group we do not get a lower fare or a voucher credit for the reduction in cost. I understand this part of the policy also. We still want to go in the future and are not looking for a refund just a voucher,even going at the cost we paid for the flight. I am not a travel agent,this was my first time attempting a group trip in my retirement community. I must say it has been a learning and costly experience for all of us involved.. I am also a RR member but my RR points will not be used for future flights. I have a flight booked in June which I will cancel and fly another airline.at whatever the cost. I think during this world crisis,group purchases should be given the same perks as a individual purchase. I have vented and still feel a group purchase is pretty close to a type of discrimination. Look for the group purchase post by a group of young people in a band and because of the crisis or in the same boat. They did a fund raiser to go on this trip. This will stay in there minds as adults and more then likely never fly SW . Saltmanone
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