03-20-2020
04:24 PM
03-20-2020
04:24 PM
I am confused as to Southwests new policy regarding travel funds: Any travel funds created because of a flight cancellation between March 1-May 31, 2020, will have an expiration date of June 30, 2021. WE canceled our May 9th flight today (March 20th). The flight is still scheduled. Do we qualify for the new extension of June 30, 2021? Per the wording, we are unclear if the flight has to be canceled by Southwest or if we still get the extension if we cancel.
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