Thanks for screwing up my dream with the rewards program switch to take my two married kids/spouses and five grandkids on a dream beach vacation in 2012. I've been saving up my miles and using my SW Visa. Going to use up the remaining tix , take a scissors to the credit card and brainstorm with other disgruntled users to find better benefits plan.
Good luck with the catering to business clients approach, and adios to granny's on a budget, huh?
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