03-24-2020
07:46 AM
03-24-2020
07:46 AM
Southwest has been the most painful experience I've had with flying. I dont travel much, had to cancel a trip last year due to costs. Made up another trip to use the 'voucher' and as its approaching this virus is probably going to force me to cancel again. And all this huge business will offer me is a voucher. What a joke. I cant even transfer it to a relative. I will never use Southwest again. They are not customer friendly.
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