04-22-2020
02:56 PM
04-22-2020
02:56 PM
I am amazed that you already earned a 2021 CP pass in 2 months in 2020?! Did you use your southwest card to buy a house? I do agree with your point though, you are 100% right.
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Sorry but the airline is doing exactly what it told you it would do in it's contract of carriage - which you agreed to when you bought your ticket. If you cancel a flight, you et travel credits. If the airline cancels a flight you can ask for a refund. The first of the above that happens governs whether you get a travel fund or refund.
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