07-21-2021
10:50 AM
Well they did it again! Changing flights and times, send travels south when going north, making additional stops, increasing times and waits, and then offering to change the flight when nothing better or equivalent is offered. Come on guys, you're trying to load the plane at our expense, time, and inconvenience. Not very fair or business like. Yes, you are starting to behave like the other "big airlines" and that is a no no for Southwest (I thought).
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04-16-2020
09:45 AM
Big disappoint so far. Booked in Feb for a family trip of 4 in July and find the due to the BOOKING DATE we are not eligible for the extension and thus forcing us to use expensive vouchers before Feb of 2021. I would hope this too is extended otherwise a cheesy way to keep our money.......Southwest are you going to step up?
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