Imagine you book a table at a restaurant, then decide not to go and cancel, but they charge you for the food anyway. That's what airlines do. Once you book, they are going to keep your money even if they don't provide the service. Why is that an acceptable practice for any business....to keep your money even if they don't provide the service. Why does non-refundable even exist?!? Its a scam...a pure and simple business scam.
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