04-28-2020
09:18 AM
04-28-2020
09:18 AM
Thank you for the suggestions but it was customers relations that gave the response that I got. Since I can’t change my dates they are turning it around and making it my fault, very poor customer service.
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04-27-2020
08:16 PM
04-27-2020
08:16 PM
Today I received an email that Southwest cancelled my flights in August. There were no flights coming back from my destination and my dates are not flexible. I found another flight leaving out of a different airport but obviously the tickets were more money. I waited on hold for 1 1/2 hours before I spoke to somebody. They told me since I am not flying out of the same airport they could not help me. It was not my choice, there were no return flights! So it is costing me over $400 more and their response, sorry...
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