04-28-2020
03:45 AM
04-28-2020
03:45 AM
I only get to take a vacation once a year and look forward to flying SW. Due to the Covid-19 pandemic we are forced to cancel it this year. I feel full refunds should be given for any ticket purchased. I also think the early bird check in fee should be fully refundable or at the minimum added to your next booking. Why is it not refundable? There should be an exception with the pandemic in a credit or refund. It's a money grab and no reason not to do so!!
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