11-23-2020
08:46 AM
Not true. One of the most BAIT & SWITCH policies by any airline! This is ridiculous. I've been an A-List member for 15 years & A-List preferred for couple years with a companion pass for my kid for the last 4 years. I read this as simple English & then the Southwest gate handlers at Phoenix Airport gate D-7 embarrassed me by first feigning ignorance about the policy & then clarifying that "the companion needs to be on the same reservation #" which they know is impossible!! Wow! Funny thing is I fly all over the US & only Southwest Gate handers at Orlando & Phoenix enforce & are happy to rub it in your face. I've flown & had my kid board along with me in so many other Airports like San Diego, Austin, Raleigh-Durham, San Jose, LAX, Ontario-LA, Orange County etc & they never make any fuss of a 8-year old boarding with me. And now Southwest rubs it in my face again! Not nice at all. " ”We know getting more time with the people most important to you is everything. That's why we're spreading the love of one of our most-coveted A-List and A-List Preferred perks. Starting March 12, anyone on a reservation with an A-List or A-List Preferred Member can board when they do. That means everyone on the same reservation gets to board together and pick their seat earlier. Because we can all agree the more time you get with your people, the better.” B.S.!
... View more