Very disappointed with Southwest over their cancellation policy during this time! Cancelled my travel plans today and my travel credit is only good through January when I booked the flight. I don’t think with the currently worsening situation in numerous states that I will fly in the next 8 months. Also my early check-in was not credited when the only reason I booked it is so my 7 year old and 9 year old can be guaranteed to sit by me on the flight. They are too old to board during the child boarding time between A and B. If Southwest doesn’t make better accommodations for people during this challenging time, I will be unlikely to use Southwest in the future and support other airlines once travel becomes safer.
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