06-07-2020
08:55 AM
06-07-2020
08:55 AM
We were promised a refund in 4 to 6 weeks after our vacation package was cancelled by Southwest. Now I am told it is taking at least 3 months. We have been waiting over two months so far and will not book with Southwest until I receive the promised credit on credit card. We also have received a bunch of travel credits, some expire as early as the end of this year. We are considered high risk for virus and have been told by CDC and others we should not fly anytime soon. Is Southwerst going to declare bankruptcy so they can stick customers with no refunds and useless travel credits.
... View more
