Had booked a trip to Fort Myers, Florida thru SW Vacation for the wk of 4/18. Cancelled it on 3/22 due to COVID. Had purchased “Travel Protection”. Response received said it would take ~90 days for refund. Just noticed a credit to my credit card statement from Apple Vacation Corp on 6/3. After reading some of the posts, I learned that SW contracts out to companies (so I guess this is it). I expected the refund to be the amount we paid minus the Travel Protection “ but after subtracting that, it is short ~ $450. Also read some comments on here about needing to cancel the rental car separately- didn’t do that -$250 more there. But it is still short ~ $200. Any other penalties I am not aware of? I emailed Customer Service one week ago & have not received a response. Thank u.
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