07-02-2020
02:33 PM
07-02-2020
02:33 PM
Covid-19 is not something my husband and I chose. If we had known that we would be in this situation and that you had no heart, we would have chosen a higher fair. We are receiving our monies back from a cruise we paid $3800+ for and insurance on that trip of $465+ but you cant refund $673.92. There were no questions asked when we asked for these monies back. On top of that you said if we don't use our monies by 03/05/21, we will loose those monies. Covid is still on the rampage. Our trip was scheduled for June 2020 and you are only giving us nine(9)months to take a trip. You tell us "Thank you for your patience and understanding", where is your patience and understanding. My husband and I are in our seventies(70)with underlying conditions and have no desires to be cooped up in a plan with people who may have you know what. Sad, Sad, SAD!!!
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