07-06-2020
10:25 AM
I also flew from Nashville (to Philly) yesterday July 5th. I was EXTREMELY disappointed in the lack of concern for COVID-19 measures. I was seated in row 2 so had high visibility into the flight attendants' area and subsequent actions. 1. The flight attendants set 0 example for safety as they continuously removed their masks to talk and laugh. 2. The flight attendant said "someone is sleeping without a mask, but not worth it to take them up now" about 1 minute after boarding. Is my safety and that of my fellow passengers not worth it? 3. A customer blatantly did not wear a mask the entire flight and was coughing loudly and repeatedly. Despite the flight attendants walking by multiple times and supposedly "checking" there was no mention of her lack of mask or request for her to wear one. I felt extremely unsafe the entire flight and disappointed in the flight attendant's total disregard for mask enforcement (both for themselves and passengers). I do not feel Southwest upheld their responsibility or self-proclaimed guidelines.
... View more
