Hello, all! I am aware that the rule for Southwest airlines (at least since 2011 or so) has been that you can't use airline credit for an unused, canceled ticket purchased for another individual for a ticket you'd like to purchase for yourself, even when you are the one who booked it, paid for it, and had to cancel it, due to unforeseen circumstances on the other person's behalf, etc... I've had a credit sitting there for a ticket amount I could've applied ages ago for tickets I've purchased since then. Now that I've had to cancel other tickets due to COVID, I'm feeling so frustrated that these trips, now passed and never to be redeemed with the same people, can't be applied toward future travel for me and my spouse. I think now would be a GREAT time, in light of COVID and all the travel cancellations we've had to make, to update this policy and allow credit to be applied to anyone, as long as we have the previous confirmation number and appropriate information. That way travel and money lost can be redeemed!! Please consider this change. Anyone else feel this way, especially now?
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