08-06-2020
03:04 AM
Thank you for seeing my point. You are correct that airports do not control hotel shuttles or Uber. So under the unusual circumstances of Michigan businesses being closed due to covid, it was extremely important to make sure passengers bumped off a flight are taken care of before they lock up and go home.
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08-03-2020
03:45 PM
08-03-2020
03:45 PM
Good Job SWA. Nobody is going to get 100% perfect, just keep moving forward and tweaking to make it the best you can. Some things you are responsible for, others you aren't. I've seen you adjust to suggestions and I feel safe with you and appreciated.
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