I hear ya- although I discovered mine online a month before the trip - but yes, I will be checking it daily to see if they change it without notifying me! I was fortunate to call in and get a great agent that fixed my reservation....as when they changed my reservation flight back, it was 2 days earlier! When I first saw it, I thought I had put the wrong date in, but then I looked at my original confirmation email and knew I had it right. All other flights were booked that day but the agent got me in somehow thankfully. I never had to second guess SW before, but now - I do.
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08-04-2020
03:18 PM
So I've traveled with SW for years, many times, many locations - never an issue, really. Booked a weekend trip during their sale, good as always, flight times were perfect with direct flights, CLE to STL. All good - or so I thought. I just happened to be booking another trip for LAS in December, and just happened to look at my CLE/STL flights - which SW majorly changed without notifying me! Not only was I not notified, it had changed my flight to 2 days earlier!!! I could not believe it, it would not let me change it...so I called into SW. Talked with Mike, great agent, and he re-booked me back to my original date -but earlier flight and not a direct flight. Now I know to keep watch over SW reservations, but alas I should not have to - being a RESERVATION with confirmation. Thanks for letting me vent ;\
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