08-04-2020
09:20 PM
I made reservations with Southwest the ending of May when we knew that they were going to lift the traveling restrictions to travel in SEPTEMBER!!! Southwest has changed my flight 5 time now. I am traveling for medical reasons and I need to travel 3 hours to get to and from the airport! This last change has made me seeing red! I need to take the flight that is less time traveling coming home (medical reasons) which we already arranged to have a pick up service to drive us home. (Which I needed to reschedule twice). Now they have me traveling an extra 4 hours. Tried to do it online like it says on the reservation line but it says I need to call Southwest. I mean REALLY???? 5 TIMES??? Do you all just get up and say oh! lets change this flight today and lets see if we can make everyone scramble to make arrangements AGAIN?? Southwest needs to get their act together!
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