Wow, this seems to be the topic tonight, so I guess my flight change was a part of a Southwest conspiracy theory to frustrate all its customers hoping that nobody will fly with them again. NOT!! We all have our own story, maybe on this change, (I've had 3) it's not so bad, just an additional 2.5 hours and a connecting flight as opposed to the non-stop I had. But in doing so, I'm thinking that SW Airlines has had to in turn possibly put in limbo several pilots, flight attendants, and who knows how many more people because of fewer flights. I chose to sympathies with them instead of being occupied with my own frustration that neither I nor SW can control. I do appreciate your issue and hope you take the advice given of who to contact and possibly get a better resolution. And another FYI. Over the past 2 months, I bet I've made at least 20 calls to business or services in which all have prefaced me with, during the time we are experiencing our highest volume of calls, please be patient. I know nothing I said means anything to you, but just like you, I needed to get it off my chest. I wish you the best.
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